Travel Insurance with Travellers Assistance

Emergency information

24/7 Global Emergency Assistance is provided by Mondial Assistance, the largest travel assistance company in the world, with over 35 call centers in 28 countries.

1800 010 075
Australia
1800 214 5514
Canada
10800 611 0094
China
0800 182 7636
Germany
800 900 389
Hong Kong
800 787 451
Italy
0800 023 2683
Netherlands
0800 778 103
New Zealand
800 6162 187
Singapore
0800 561 361
Switzerland
001 8006 121 082
Thailand
08000 289 270
United Kingdom
1866 844 4085
United States

For all other countries dial reverse charge ("collect") via the local operator : +61 7 3305 7499

When calling please be prepared with:

  • Your name
  • your policy number
  • The nature of your problem
  • The phone number of where you are
  • The names and contact details of any hospitals or doctors you have visited

Emergency contact form


Name:
Insured person receiving treatment:
Contact Person:
Email Address:
Policy Number:
Message
If you are in need of medical assistance:
Who is the attending Doctor?
What is the hospital name?
Hospital telephone:
Hospital fax:
Where are you staying?
Your telephone:
Your fax:
Contact Email Address:

Allianz
Travellers Assistance is underwritten by Allianz Australia, one of the world's largest and most secure financial institutions.